Posts Tagged ‘Verizon Wireless’

h1

IT’S NOT THE BEST BUY

July 31, 2009

Earns Best Buy

Let me start by saying I am a BestBuy customer. I think they offer good value on many items.

Not on cell phones.

BestBuy has been running commercials advertising offers on cell phones and calling plans from many popular providers.

This “convenience” will cost you twice as much or more for your phone.

Full disclosure: I have been a Verizon Wireless customer through many 2-yr contracts. My reception is strong and almost always uninterrupted – even in my recording studio, which is below ground level. Before Verizon, I tried many of the other providers and none worked in the studio.

It was time for me to upgrade my phone which was a Silver Blackberry Pearl 8130.

Pearl

I wanted to upgrade to the Silver Blackberry Curve 8330.

381557_BBCURVE_011s_v3.psd

The phones have identical operating systems. The only real differences are the keyboard and screen sizes.

Pearl-Curve

As I was coming close to my “Upgrade Date,” I kept an eye on the Curve. It was down to $49.99 for quite a while, but I was hoping it would be offered FREE with a renewed 2-yr contract. I waited until my “official” upgrade date and checked the price: FREE with a 2-yr contract.

 FreeCurve

Needless to say, I ordered it. The phone was delivered by FedEx THE NEXT DAY, also at no cost.

With a non-Verizon customer wanting the phone and a new 2-yr contract,  it’s $49.99.

VerizonBlackberry

BestBuy offers the identical phone, with a new 2-yr Verizon contract for $99.99.

BestBuyBlackberryPagesm2

BestBuyBlackberry2

If you already have a contract with Verizon, the phone is $99.99 and you pay $9.99 to have it delivered. Huh?

BestBuyBlackberryPagesm

 

BestBuyBlackberry

So, if you’re currently a Verizon customer, it will cost you MORE to upgrade your phone than if you’re a first-time customer. Exactly the OPPOSITE of Verizon’s upgrade policy.

I understand wanting to make a little profit for the “convenience” of offering cell phones and plans at your favorite electronics store. But I don’t believe charging twice as much or more for the phones is worth the “convenience.”

Sorry BestBuy. You’re not living up to your name with cell phones.

Sincerely,

signature2

 

 

www.MichaelKontras.com

BTW – Did you notice the price of the phone without a plan? $579.99. Are you kidding me?